1. THE BOOKING CONTRACT

a, The terms and conditions set out on this page and booking form comprise the agreement between German Travel Centre Ltd. And all those listed on the booking form on whose behalf the party leader has signed. Unless otherwise stated, the liability of all persons listed on the booking form is joint and several.

b, It is agreed between us that once your booking has been confirmed and a deposit has been paid, no changes or cancellations are possible and no refund will be paid. Therefore, we strongly recommend that you take out holiday insurance (see enclosed leaflet).

c, The contract is governed by English Law with any action under this contract being heard within the jurisdiction of English Courts.

d, No employee or representative of this Company has the authority to verbally vary these terms and conditions, or the information within this brochure, or Company literature, or to enter into verbal agreements with customers of the Company. Special requests which are not directly fulfilled by us cannot be guaranteed or included as part of this contract.

2. DEPOSIT, PAYMENT OF BALANCE
A deposit of 20% of the total holiday cost has to be paid on making your booking. The balance is payable 8 weeks before departure; for bookings made within 8 weeks of departure date, full payment will be due immediately. Money paid by a customer to our ABTA/ATOL agent is at all times held on behalf of GTC.

3. ALTERATIONS BY US
Flight times are subject to change. Should a major change become necessary, we will inform you or your travel agent as soon as possible if there is time before your departure. In such cases you have the choice of either accepting the renewed arrangements as notified to you, or cancelling your holiday will full refund of money paid.

4. OUR RESPONSIBILITY FOR YOUR HOLIDAY

a, This brochure contains statements representing our honest belief that the facts as shown are correct at the time of going to press, but services and facilities may change and wherever possible we will advise you of such changes prior to departure.

b, GTC takes full responsibility for errors made by our employees.

c, GTC does not accept liability for services provided by airlines, railways, car hire companies and hotels which are subject to their own terms and conditions, to the law of the country and to international conventions, some of which may limit liability. Air travel is also subject to operational decisions of air carriers and airports which may result in delays, cancellations or diversions over which GTC has no control.

5. OUR PRICE GUARANTEE
Once you have booked and paid the deposit for your holiday, we guarantee the price, except for changes resulting from an increase in aviation fuel prices or from governmental action. Even in these cases we would automatically absorb any additional costs which would result in a price increase below 2% of your total holiday cost. In the unlikely event that the increase was greater than 10% of the overall holiday price, you would be entitled to cancel your holiday and obtain a full refund. This cancellation option must be exercised within 14 days of issue of the revised invoice.

6. PASSPORTS, VISAS, BAGGAGE
No responsibility is accepted for the client s failure to carry passport, visas or other documents required for the purpose of the client s journey. Temporary or permanent loss of baggage are the responsibility of the passenger or the carrier unless the loss occurs through the negligence of GTC.

7.COMPLAINTS AND ARBITRATION
If you have a problem during your holiday, it is a legal requirement that you inform the relevant supplier who will endeavour to put thing right. If your complaint cannot be completely resolved Locally, you must obtain written confirmation from the supplier and follow up your complaint with a letter to our Customer Relations Department within 10 days of the completion of your holiday. Disputes arising out of, or in connection with this contract, which cannot be amicably settled, may (if the customer so wishes) be referred to arbitration under a Special Scheme which, though devised by arrangement with the Association of British Travel Agents, is administered quite independently by the Chartered Institute of Arbitrators. The Scheme provides for a simple and inexpensive method of arbitration on documents alone with restricted liability on the customer in respect of costs. The Scheme does not apply to claims for an amount greater than 1500 pounds per person. There is also a limit of 7500 pounds per booking. Full details will be provided on request.

8.YEAR 2000 BOOKING CONDITION
We do not accept any responsibility for disruption, inconvenience, cancellation or alteration to holidays due to problems caused directly or indirectly by the Year 2000 problem, although all reasonable steps have been taken to ensure that our own and our supplier' computer systems could not have been avoided even though all reasonable care had been taken.

9.CONSUMER PROTECTION
The air holidays and flights in this brochure are ATOL Protected, since we hold an Air Travel Organiser's Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 2977. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk

TRAVEL BY AIR:
All Flights are based on scheduled flights operated by airlines who are members of IATA, the International/Air Transport Association. All passengers travel under the conditions of carriage of airlines concerned, details of which are printed on their ticket. We are not in a position to confirm the airline(s), aircraft type(s), or flight times at the time of going to press. Up-to-date flight times will be shown on your ticket. Please ensure you check them immediately upon receipt for this information.